Cancellation Policy
Upon booking an event, you agree to pay the cancellation fee should you cancel. The cancellation fee increases as the date of the event approaches and the amount you are liable for depends how late you cancel.
Should you cancel your booking more than one (1) month prior to the event we will retain 20% of the total enrolment fee as a handling fee.
Should you cancel your booking between one (1) month and 14 days prior you will forfeit 50% of your booking.
Should you cancel within 14 days prior to the start workshop you will forfeit 75% of the total fee. Cancelling within 24 hours days of the booking or a no show will forfeit 100% of the total fee.
Cancellation days are calculated as the number of days before the start date of the course or the event to the day that you cancel.
Refunds will be made within 30 days of the booking.
All cancellations must be made in writing by email and only come into effect once we acknowledge receiving it.
Rather than forfeit your payments, you are free to find a substitute in your place.